Hi everyone at Viet Value Travel,
I apologise for not writing sooner to you. I just wanted to pass on my thanks for the excellent standard of Service and advice we received from your company and in particular the young lady (I’m sorry but I can’t spell her Vietnamese name) on our recent trip to Vietnam on 12th May – 23rd May, 2007.
I was amazed that you actually had a staff member bring us our tickets to our hotel on her day off. Her invaluable advice and help was I think the main reason our holiday went exceptionally well. We did have a slight problem at the Hoi An Beach resort but in no way do I blame you.
I found your company and staff members a pleasure to deal with and the service you provide excellent value for money. As a foreigner, I am always a little cautious dealing with companies over the internet, but your genuine personalised service and honesty was very refreshing.
I will definitely use and only use your company again on our return next year. I have 2 groups of friends (one departing in 7 weeks) and another in December who were so impressed with my reports on your service they also will be making contact with you.
Again sorry for the delay, and I hope you will pass on my sincere thanks to all involved. Should you require to use this letter as a recommendation to your overseas clients, feel free to do so.
Yours sincerely
Paul Edwards



