The online support is very good, friendly and helpful!
In order to keep our customers contact privately, we are not showing any emails on this page. if you wish to get some reference from any our previous customers below, please send us an email with name of people or nationality you would like to contact.
Jay Buffa
Dear Tuan,
It’s been a week since I got back from Asia and I wanted to take a few minutes to say how much YOU and your TEAM contributed to me having a very good trip to Vietnam. Your service and advice was outstanding and the hotel was far better than what the others from the U.S.A. got. They were at the Best Western, and my accommodations were so much better. Minh, was Fantastic, there are no words to say how well she fit into my business plans and individ. Sight seeing. You could charge a little bit more, the value is well worth it.
Again, thank you and I hope we can do some work for your Govt. and I get to come back to your wonderful country.
Thanks again, and please if ever you need a reference, I would be more than happy to give you and your team a letter of reference.
Jay Buffa – USA
Sigi Cerveny
Dear Tuan,
I had been meaning to write since you led our trip in Vietnam but human nature being what it is, it failed – both myself and Julie absolutely enjoyed your country and will be back for sure.Your country has amazing history and I admire your people and their capacity to work – I have no doubt that with the ethics your people have, that the country will grow.What also brought about thoughts of our trip was that a girlfriend of one of my work colleges in going on a trip - leaving Hanoi with the group on 1st December.
Her name is Eliza Garnsey and I hope she is with a group you are leading - your knowledge and insight into the people and culture made it all the more interesting and I’m sure you will look after her.
We can still re-call being in the cave with the General and the stirring manner in which he still sang the inspirational songs of the war.
I hope you and your family are well and would love to hear from you and
your progress, if you have the time.
Kind Regards
Sigi Cerveny
Relationship Manager
Arab Bank Australia Limited
ABN 37 002 950 745 AFSL 234563
Michael Osborne
Hi Tuan ,
We just got back to work. Thanks again for your hospitality And and I had a great trip in Vietnam with your company.
I also had recommended your travel agent to my brother. And he will contact to you soon.
My brother is looking to travel with his family and 2 others to Vietnam.They are looking for accommodation ( similar to other asian countries ) that is like a self-contained beach villa or house in a beach location with pool etc . Does Vietnam cater for this ?
Cheers
Mick
Michael Osborne
General Manager – NZ
Ralf C. Dieke
Hello Tuan,
It was a very nice experience and we were very happy with your guide.
Ha Long is definetly worth seeing. The boat trip was very nice and the prepared food excellent.
What could be done better?
Thank you very much again
Ralf C. Dieke
Lehman Brothers
25 Bank Street
London E14 5LE
Jody and Arthur
Dear Loan,
This is a note to thank you so much for the wonderful job you did in planning our vacation to Laos and Vietnam. We have traveled all over the world..I have been to over 75 countries and I have to say that this was one of the very best. You were so patient and willing to help..you planned a brilliant trip for us and we are so grateful. From the moment we stepped off the plane, we knew that we were in good hands. You really took care of us. Please use our names as a reference. It was a pleasure to work with Viet Value and you. Please send our regards to our guides who were also very good.
If there is anything you would like me to do for VietValue, let me know.
(I would love to go back to Hanoi …I still have a lot of shopping to do..maybe I could teach English or something?)
Love,
Jody and Arthur
Sally Chimarusti
Hi Loan,
Thank you for the email. We arrive home safely and have really enjoyed our stay in Vietnam. We really want to thank you for all you hard work and effort to make our trip perfect!
Quan was a great guide and we worried about nothing while he was in charge.
Say hi to him for us.
Also the Tulico train was probably a better trip than the Victoria. I think because the car is not at the end to the train it is a smoother ride and we all slept better.
Just thought I would give you may opinion so you can share it with other customers.
We will be sure to recommend both you and Quan to our friends who might be going to Vietnam in the future.
All my thanks
Sally Chimarusti from USA
Alasdair Gillespie
Hi Loan,
I am fine thanks, how are you?
Our one day trip to Halong Bay was superb. Far better than we expected. Our Guide, driver and all of the people on the boat were very friendly. Can not recommend this enough. Halong Bay is well worth a visit.
Thanks Loan and everyone at vietvalue travel.
Alasdair Gillespie
Phil
Dear Thanh Loan,
Please be assured that the trip you organised for me was superb in all aspects.
From my initial contact with you to reluctantly leaving Vietnam I had a truly wonderful time.
My sincere thanks for organising the visa and providing the excellent guide Lu’u for the Dien Bien Phu part of the trip. A special word of praise for the driver, I am afraid I didn’t catch his name but he was an extremely skillful and competent operator who never seemed to be put off by the road and weather conditions and always seemed to be smiling. I regretted that I could not speak Vietnamese to express my admiration for his stamina and endurance.
The hotel in Hanoi, the Galaxy was excellent and I was particularly pleased with the packed breakfast they supplied on the day I left at 6am. The service in the hotel was very good plus the friendliness and co-operation of the staff made it an enjoyable stay.
The flights you booked for me were also very good but the accommodation you arranged in Ho Chi Minh whilst satisfactory was not up to the standard of the Galaxy.
To sum up – I had a trip of a lifetime.
Thank you and your colleagues in Viet Value Travel
I will have no hesitation in avidly recommending your company to any of my friends and colleagues who wish to visit Vietnam.
Sincere thanks.
Phil from USA



