Customer's Feedback

Almontas

chautranvvt — Mon, 09 Apr 2012 05:02:28 +0000

Dear Anh,

We’ve just returned from haven to the real life. We enjoyed our trip very much. Vietnam is so beautiful! We loved your country, lovely, cheerful and sincere people and the food as well. We spent several relaxing days in Mui Ne.

The service was great. The hotels conform international standards, even better, I think. We liked our homestay at Mekong delta also. We enjoyed making dinner for ourselves. The floating market was super! We loved to buy coffee and fruits.

The bus was good and almost new. Driver is a true professional. We liked him driving on rush hours in Saigon!

Only one bad thing – we were lack of time to see the North and Centre, but someday we will come back to Vietnam and be sure to use your company’s service.

Best wishes from our company, as well as personally from me.

Sincerely,

Almontas

Deanne

hanguyen — Tue, 31 Jan 2012 07:13:24 +0000

Dear Anh,

It was very nice to meet you and thank you very much for meeting us at our hotel and escorting us to the airport. I had a wonderful trip to Vietnam and yes the people of your country are very friendly and welcoming. Your country has a very fascinating history combined with a modern cosmopolitan that left me very intrigued and yearning for more. I hope to return again someday as I am sure there is much left to see and discover. I also fell in love with the selection of Jewelry and Lacquered. I did buy some wonderful pieces and will cherish them always.

The tour that you designed for us was fantastic. I could not have asked for better. Our tour guides were very knowledgeable and patient (I am sure it is not easy hanging with 2 western women all day long- Ha ha). I took some really great photos and feel sad that I didn’t have them to show my family as I told my stories of my wonderful experience. C’est la vie!
Chuc Mung Nam Moi.
May all your dreams come true!!

Best regards

Deanne

Michaela

tuannguyen — Mon, 16 Jan 2012 06:34:50 +0000

Dear Hoa,

Having returned from our holiday in Cambodia and Vietnam. I would like to thank you very much for your fantastic organization and interesting program.

We had a wonderful holiday!

Michaela

Sam Leung

tuannguyen — Fri, 16 Dec 2011 03:53:44 +0000

The online support is very good, friendly and helpful!

Jay Buffa

chautranvvt — Thu, 24 Nov 2011 09:27:54 +0000

Dear Tuan,

It’s been a week since I got back from Asia and I wanted to take a few minutes to say how much YOU and your TEAM contributed to me having a very good trip to Vietnam. Your service and advice was outstanding and the hotel was far better than what the others from the U.S.A. got. They were at the Best Western, and my accommodations were so much better. Minh, was Fantastic, there are no words to say how well she fit into my business plans and individ. Sight seeing. You could charge a little bit more, the value is well worth it.

Again, thank you and I hope we can do some work for your Govt. and I get to come back to your wonderful country.
Thanks again, and please if ever you need a reference, I would be more than happy to give you and your team a letter of reference.

Jay Buffa – USA

Sigi Cerveny

chautranvvt — Thu, 24 Nov 2011 09:27:26 +0000

Dear Tuan,

I had been meaning to write since you led our trip in Vietnam but human nature being what it is, it failed – both myself and Julie absolutely enjoyed your country and will be back for sure.Your country has amazing history and I admire your people and their capacity to work – I have no doubt that with the ethics your people have, that the country will grow.What also brought about thoughts of our trip was that a girlfriend of one of my work colleges in going on a trip - leaving Hanoi with the group on 1st December.

Her name is Eliza Garnsey and I hope she is with a group you are leading - your knowledge and insight into the people and culture made it all the more interesting and I’m sure you will look after her.
We can still re-call being in the cave with the General and the stirring manner in which he still sang the inspirational songs of the war.
I hope you and your family are well and would love to hear from you and
your progress, if you have the time.

Kind Regards
Sigi Cerveny
Relationship Manager
Arab Bank Australia Limited
ABN 37 002 950 745 AFSL 234563

Michael Osborne

chautranvvt — Thu, 24 Nov 2011 09:26:51 +0000

Hi Tuan ,

We just got back to work. Thanks again for your hospitality And and I had a great trip in Vietnam with your company.
I also had recommended your travel agent to my brother. And he will contact to you soon.
My brother is looking to travel with his family and 2 others to Vietnam.They are looking for accommodation ( similar to other asian countries ) that is like a self-contained beach villa or house in a beach location with pool etc . Does Vietnam cater for this ?

Cheers
Mick

Michael Osborne
General Manager – NZ

Ralf C. Dieke

chautranvvt — Thu, 24 Nov 2011 09:26:23 +0000

Hello Tuan,

It was a very nice experience and we were very happy with your guide.
Ha Long is definetly worth seeing. The boat trip was very nice and the prepared food excellent.
What could be done better?
Thank you very much again

Ralf C. Dieke
Lehman Brothers
25 Bank Street
London E14 5LE

Jody and Arthur

chautranvvt — Thu, 24 Nov 2011 09:25:55 +0000

Dear Loan,

This is a note to thank you so much for the wonderful job you did in planning our vacation to Laos and Vietnam. We have traveled all over the world..I have been to over 75 countries and I have to say that this was one of the very best. You were so patient and willing to help..you planned a brilliant trip for us and we are so grateful. From the moment we stepped off the plane, we knew that we were in good hands. You really took care of us. Please use our names as a reference. It was a pleasure to work with Viet Value and you. Please send our regards to our guides who were also very good.

If there is anything you would like me to do for VietValue, let me know.
(I would love to go back to Hanoi …I still have a lot of shopping to do..maybe I could teach English or something?)

Love,
Jody and Arthur

Sally Chimarusti

chautranvvt — Thu, 24 Nov 2011 09:25:13 +0000

Hi Loan,

Thank you for the email. We arrive home safely and have really enjoyed our stay in Vietnam. We really want to thank you for all you hard work and effort to make our trip perfect!
Quan was a great guide and we worried about nothing while he was in charge.
Say hi to him for us.
Also the Tulico train was probably a better trip than the Victoria. I think because the car is not at the end to the train it is a smoother ride and we all slept better.

Just thought I would give you may opinion so you can share it with other customers.
We will be sure to recommend both you and Quan to our friends who might be going to Vietnam in the future.

All my thanks
Sally Chimarusti from USA